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The topic of Instagram fraud seems to be popping up in the blogosphere more and more lately, not least earlier this month, when an explosive article was published (and subsequently began doing the rounds on Twitter), accusing several well known influencers of faking their following. The article produced Social Blade stats to support this claim, suggesting that the activity they illustrated was inorganic and indicated the use of aggressive follow/unfollow tactics, bot activity and the buying of followers and engagement. Just hours later, it was deleted, presumably due to legal concerns regarding the public naming and shaming. But lots of people had seen it and lots of people were talking about it, and we can be sure that it won't be the last we're going to hear on the subject. The ensuing discussions got me thinking about Instagram and my own activity on the platform, and I have to ask the question, where do we draw the line on Instagram fraud? Because - and this might be an unpopular opinion - I think that line is actually pretty blurred.
The Importance of Instagram For Influencers
There is no question that Instagram is important if you want to earn money as an influencer. I have been told by more than one PR company that I do not deserve to get paid for blog posts because I have fewer than 10,000 Instagram followers. Yes, you read that right. Those PR companies were seeking actual blog posts (you know, to be published on my actual blog) and could not have cared less about my actual blog traffic. All they cared about was how many Instagram followers I had. This wasn't the case when I first started blogging, and I'll admit it sometimes makes me wonder if I should bother continuing to write here at all, and whether my energies would be better spent focussing on creating purely visual content for the social media platform.
So with brands and PRs placing increasing importance on Instagram, and with the algorithm seemingly trying to thwart us at every turn by prioritising posts from those who already have bigger followings, is it any wonder that so many of us are becoming frustrated with the whole thing? Is it any wonder that we're spending more and more time trying to figure out how on earth we can possibly grow on the platform? While I don't want to cheat, I do want to do everything I can to grow my Instagram following, and lots of other people feel the same.
What Constitutes Instagram Fraud?
In the aftermath of the above-mentioned drama, I got thinking about Instagram in general, my own experience of the platform and the experiences of my fellow bloggers (it is, after all, a subject we discuss a lot!) I also came across this article on influencer marketing fraud, which is well worth a read. Not only does it stress just how serious Instagram fraud is, it also suggests that fraud could include more than just bot activity and fake engagement. In fact, it even names an activity that I and many of my fellow bloggers regularly engage in on the platform as potentially fraudulent. Shocking, I know. I'll come to that in due course.
There is some behaviour on Instagram that is, without question, downright wrong, such as paying for fake profiles to be added to your follower count. The same goes for paying for fake likes and comments to make your posts appear more popular than they really are. One would like to think it's so obviously wrong that no one would have the barefaced cheek to actually do it. Although, as we all know, plenty of people do.
Then we have the issue of using bots to like, comment and follow/unfollow a bunch of other accounts, in the hope that the owners of said accounts will like what they see and choose to follow you as a result. Following someone only to unfollow them as soon as they have followed you back is, in my opinion, incredibly rude. I hate it when other people do it to me (happens all the time!) and it's not something I have ever considered. There is also nothing worse than seeing automated comments like "Ooh, love the outfit!" on someone's heartfelt post about their grandmother's death.
But what about liking? I spend a lot of time liking posts on Instagram anyway, in the hope that it will draw people's attention to my account, so would it really make that much difference if I paid a bot to do it to save myself some time? Of course, a bot would be able to reach more accounts than a human being within a given period of time, so that is an unfair advantage, but if someone has more free time to spend manually liking photos on Instagram than I do, is that just my tough luck? If I can afford to promote a post (legitimate, because the money goes to Instagram) and someone else can't, is that not also an unfair advantage?
Just to be clear, I have never used a bot and have no intention of ever doing so, (for one thing, third party activity is forbidden by Instagram so it is simply not worth the risk of getting caught), but I do think it could be argued that they only do what a lot of people are doing manually anyway. As for the scale on which they're doing it, we know that Instagram places limits on how many actions you can take within a certain period of time. So if that isn't exceeded, then what is the issue?
So we've established that I don't use bots. I am, however, a member of a comment pod. And according to the article linked above, this too could be classed as fraud, because the engagement it generates has been prearranged and is therefore not genuine. Now, I have an issue with this. I can't speak for other pods, but the one I belong to has become a close-knit group. We are always chatting on Twitter and genuinely want to support each other. So by liking and commenting on each other's posts, are we not being authentic? There are other bloggers I have become close to who are not in the pod. I actively seek out their posts whenever I can to like and comment on because, again, I want to support them and they do the same for me. This is surely the case for everyone out there with an Instagram account. Isn't building a community part of influencing/blogging? We all, also, have varying numbers of friends and family members who like and comment on our content just because it's ours. Who is to say where support ends and fraud begins?
Blurred Lines
In an ideal world we would all be able to focus on creating quality content for our Instagram feeds and get rewarded by a steady growth in followers and engagement, but the reality is very far from that. While I absolutely believe that no amount of cheating will result in a large genuine following unless your content is good, I also know from experience that a certain amount of hustling is necessary on Instagram in order to get anyone at all to actually see your posts.
I mentioned before that I like and comment on a lot of pictures in order to drive people to my own account. If this is the reason I'm doing it, is it fraud? While I would never like a photo I really don't like, or leave a comment I really don't mean, would I do it as often as I do if I wasn't trying to promote my own account? Would I be following as many people? The honest answer is no. Before I started my blog I had a personal Instagram page, set to private. Do you want to know how many pictures I liked with that account? None. I just looked at those that interested me. My behaviour on Instagram as a blogger is vastly different to what it used to be as a consumer, and I'm sure I can't be the only one.
We all tend to think of Instagram as a place where our potential audience is just hanging around looking for influencers to follow. Well, they may be out there somewhere, probably with their accounts set to private, enjoying posts from the handful of influencers they have already decided they like. They aren't bothered about finding me and would probably rather I didn't thrust my content in their face. What Instagram is full of, however, is other people just like me who want me to follow them and consume their content.
Something I hear a lot from fellow small bloggers is: "Well, my following may be small, but at least they are all genuine followers who really love my content!"
Are they? I wish I could say that all of my current 4,000 followers are 100% genuine, but I can't. I might not have bought them or lured them to my profile by means of an automated like, but I have my fair share of wannabe bikini models, hairdressers based in Tennessee and people selling Arbonne products who are blatantly not interested in my content and only following until they realise I haven't followed them back. I am also being followed by dozens of bloggers who may or may not like my content, but whose chief reason for following me is because I am following them. So if a brand or PR company were to be interested in working with me on a sponsored Instagram post (lol), would I really be justified in telling them that all of my following is genuinely interested in my content? Can any of us really say that?
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Dog Eat Dog
I think a lot of people are sick to the back teeth of Instagram and the circus it's become. Every single day, I experience being followed and then immediately unfollowed by at least 2 to 3 people, being followed by people who are obviously not interested in my content and coming across accounts with poorer quality photos than mine who have upwards of 10,000 followers. It's absolutely maddening. But while it would be wonderful if there was some way of levelling the playing field, I don't think it's going to happen any time soon. The problem is a lot more complicated and runs a lot deeper than a few people cheating the system. It's a dog eat dog world on Instagram, and just by the very fact that so many of us are "trying" to grow a following there - in itself is a totally legitimate ambition - it makes the whole issue of what exactly constitutes Instagram fraud somewhat murky.
What are your thoughts on Instagram fraud? Where do you think the line should be drawn?
Kate x